2025 SALARY SURVEY

Claims Specialist

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As a Claims Specialist, with experience in Domestic Property claims you will handle claims end-to-end directly to customers.

are the specialists in. We’ve partnered with a leading Underwriting Agency who are currently looking for a Claims professional with experience in Domestic Property Claims or Underwriting. 
 
Our client is a specialised property and landlord underwriting agency, known for its operational excellence and high level of customer service. They are proud to work closely with their customers and focus on resolving all claims efficiently with customer service at the forefront. This is an exciting time to join- the business is growing and they are proud of their strong staff retention and vibrant culture, full of passionate and professional individuals.



  • Manage your own property, contents and landlord claims portfolio, end-to-end. 
  • Build meaningful relationships with the insured, the brokers and service suppliers, always putting a high level of customer service as a priority.
  • Take proactive steps to progress claims efficiently while meeting internal benchmarks and turnaround times in line with service expectations.
  • Operate within the boundaries of all applicable regulations, legal obligations, and company policies.
 
  • Work for a growing business with a diverse and employee focussed culture that offers you an environment for you to be your best.
  • Work-life balance- 2 days working from home.
  • Opportunities to progress within the organisation and develop your career.
  • A supportive work environment, with team outings and social events throughout the year. Expect lots of support, mentoring and coaching.
 
 
  • A minimum of 2 years in domestic property claims. Experience in underwriting is also applicable.
  • You genuinely care about creating a great experience for customers and supporting them through challenging times.
  • You’re adaptable, proactive, and perform well when things move quickly.
  • You’re curious, eager to learn, and always ready to take on new challenges.
   

HAYLO People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information or to discuss this role in further detail, please get in touch with or
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