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Commercial Property Claims Consultant

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Grow your career as a Claims Consultant. Full training and autonomy over your own portfolio.

  • Location: 07 Jan 2026
  • Job Type: General Insurance
  • Location: Melbourne
  • Work Type: Permanent / Full Time
  • Supportive team culture — mentoring and coaching included
  • Work with people who've got your back — inclusive, fun, and team-first culture.
  • End-to-end claims ownership — your caseload, your way
At , we specialise in recruitment across . We’ve partnered with a leading Claims Management business who is currently looking for a Commercial Property Claims Consultant to join their Melbourne team, working across multiple lines of claims.

  • Melbourne CBD | 3 days work from home
  • Monday-Friday 8:30 am - 5:00 pm | Strong work-life balance
  •  Full Time, Permanent (Permanent Residents and Citizens) 


  • Confidently manage a variety of insurance claims across multiple lines, guiding clients through the claims process, clarifying documentation requirements, and ensuring accurate and timely lodgement.
  • Build lasting connections with clients and brokers, championing products and values they can trust.
  • Deliver exceptional service tailored to diverse needs, making every interaction memorable.
  • Actioning claims quickly and effectively, complying with company standards and SLA requirements. 
  • Guarantee compliance with industry regulations, legal mandates, and company policies.

  • Work-life balance with flexibility to work from home.
  • Opportunities to progress within the organisation and develop your career.
  • A supportive and fun work environment with a positive and socially inclusive culture.
  • Be part of a business and team with a strong reputation

  • A minimum of 3 years in insurance claims handling within Commercial Property. You're confident managing the process from start to finish.
  • You genuinely care about creating a great experience for customers and supporting them through challenging times.
  • You’re adaptable, proactive, and perform well when things move quickly.
  • You possess strong both verbal and written communication.
  
  
 is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information or to discuss this role in further detail, please get in touch with  at or
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