Scaling Insurance Claims Teams
Claims handling has become an increasingly visible part of the insurance experience. Customers expect timely, fair outcomes, and insurers are balancing service delivery with evolving expectations across the industry.
It’s with joy and a little sadness that we say farewell to one of our wonderful team members. Rachel Gilmore is taking time out from our industry to feel the sun on her face, travel and focus on her wellbeing. Something we wholeheartedly encourage and support.
Rachel really made an impact during her time with Haylo. Not just with the rest of the team, but also with her clients and the many candidates she mentored and helped.
Rachel’s experience, skillset and energy was pivotal in the growth of Haylo’s Victoria Personal Injury business. That boundless energy was also on display at the many Industry conferences she attended with us, across Australia. Of course for those that know her it will come as no surprise that Rachel also did an amazing job as our Chief Social Planner!
We understand that it wasn’t an easy decision for Rachel, but it is the right one for her, and we wish her nothing but happiness and success on her life’s journey. Stay in touch Rach
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