Scaling Insurance Claims Teams
Claims handling has become an increasingly visible part of the insurance experience. Customers expect timely, fair outcomes, and insurers are balancing service delivery with evolving expectations across the industry.
We’re looking forward to seeing our clients and colleagues at the World Congress on Safety and Health at Work, in Sydney next week.
First held in 1955, The Congress is one of the largest international conferences for Work Health and Safety. Andrew Smith, Ashlea Smith and James Matthews from Haylo will be there from the 27th to the 30th of November, so if you’re going please pop by our stand and say hello to the Haylo WHS team … and if you do you’ll be in the running to win an Apple Watch!
We’re at Stand 67 (it looks a bit different to the others!)

Further Info About The Event
The 23rd World Congress will take place at the International Convention Centre Sydney (ICC Sydney), Darling Harbour from 27-30 November, 2023.
Across the week, attendees can network and participate in workshops, forums, technical sessions, roundtable conversations and more. They’ll learn about emerging trends, develop skills to mitigate new risks and gain knowledge of work health and safety best practices.
Following Mental Health Awareness Month in October, it’s a timely reminder that wellbeing isn’t something to focus on just once a year. In industries such as General Insurance, Personal Injury, and Work Health & Safety, ...
As we learned last year with Cyclone Jasper, CAT events don’t pause for the holidays. With many team members away during this period, insurance businesses face increased risks. At HAYLO People, we’re well-prepared to sup...
We are thrilled to announce that HAYLO People won the award for the people2.0 Best Recruitment Company to Work for (Under 20 Employees) at the 2024 TIARA Awards. This Award recognises employers of choice in recruitment w...
As the Director & Co-founder of HAYLO People, it’s the perfect time to reflect on One-Percenters—the small, consistent efforts that create a lasting impact and play a powerful role in fostering psychological safety and a...