Scaling Insurance Claims Teams
Claims handling has become an increasingly visible part of the insurance experience. Customers expect timely, fair outcomes, and insurers are balancing service delivery with evolving expectations across the industry.
Last week we moved into our lovely new offices at 135 King Street in Sydney. We used the occasion to bring together our team from around Australia, including Ashlea and Laura who are currently on maternity leave and came in with their children. We also had the magic hands of 3 Minute Angels onsite to knead away any stress from the move!

We are so excited to have such stunning offices in the heart of Sydney’s CBD and extend an warm invitation to our industry friends and colleagues to drop on by for a catchup and a coffee!
Following Mental Health Awareness Month in October, it’s a timely reminder that wellbeing isn’t something to focus on just once a year. In industries such as General Insurance, Personal Injury, and Work Health & Safety, ...
As we learned last year with Cyclone Jasper, CAT events don’t pause for the holidays. With many team members away during this period, insurance businesses face increased risks. At HAYLO People, we’re well-prepared to sup...
We are thrilled to announce that HAYLO People won the award for the people2.0 Best Recruitment Company to Work for (Under 20 Employees) at the 2024 TIARA Awards. This Award recognises employers of choice in recruitment w...
As the Director & Co-founder of HAYLO People, it’s the perfect time to reflect on One-Percenters—the small, consistent efforts that create a lasting impact and play a powerful role in fostering psychological safety and a...