Scaling Insurance Claims Teams
Claims handling has become an increasingly visible part of the insurance experience. Customers expect timely, fair outcomes, and insurers are balancing service delivery with evolving expectations across the industry.
We believe that the most valuable thing you can give anyone is your time and giving it, especially to those in need, is something we encourage and value at Haylo People. In that spirit and in recognition of International Volunteer Day, we spent last Friday at Sydney’s ‘Our Big Kitchen’.
Our Big Kitchen is an incredible initiative that prepares and distributes more than 250,000 meals each year, supports 33+ charities and helps thousands of individuals suffering food insecurity.

It was an absolute privilege to spend the day there, helping to prepare and distribute meals to those impacted by homelessness. A lot of love went into those dishes and lots of fun was had along the way!
Following Mental Health Awareness Month in October, it’s a timely reminder that wellbeing isn’t something to focus on just once a year. In industries such as General Insurance, Personal Injury, and Work Health & Safety, ...
As we learned last year with Cyclone Jasper, CAT events don’t pause for the holidays. With many team members away during this period, insurance businesses face increased risks. At HAYLO People, we’re well-prepared to sup...
We are thrilled to announce that HAYLO People won the award for the people2.0 Best Recruitment Company to Work for (Under 20 Employees) at the 2024 TIARA Awards. This Award recognises employers of choice in recruitment w...
As the Director & Co-founder of HAYLO People, it’s the perfect time to reflect on One-Percenters—the small, consistent efforts that create a lasting impact and play a powerful role in fostering psychological safety and a...