Scaling Insurance Claims Teams
Claims handling has become an increasingly visible part of the insurance experience. Customers expect timely, fair outcomes, and insurers are balancing service delivery with evolving expectations across the industry.
It’s with great delight that we can announce that Laura Matko (Laura May) has just returned to us from parental leave. An experienced recruiter, Laura has taken on the role of our new Operations Manager.
Earlier in the year as the birth of her second child approached, Laura took parental leave to focus on her growing family. Something we fully supported. We saw this as an opportunity for Haylo to implement our strategies to help parents as they balance their professional and parental responsibilities. (see an overview of our policies at the bottom of this article)
We know that supporting working parents not only cultivates a culture of care and elevates morale, but also fundamentally aligns with best business practice. Our focus is on dialogue, promoting understanding and embracing flexibility. Below are Laura’s reflections on her parental leave experience:
“Returning back to Haylo from parental leave has been a seamless and enjoyable experience! Danni and Andrew were amazing during my leave at keeping me in the loop and including me in social events. The whole team has been very welcoming and helpful and I look forward to the year ahead.”
OUR COMMITMENT TO WORKING PARENTS
Here’s an excerpt from our previous article regarding how Haylo embraced Parental Leave.
To demonstrate our commitment to supporting working parents, Haylo have implemented several policies and programs, including:
Paid Parental Leave: We offer 8 weeks of paid parental leave to ensure that new parents have time to bond with their children and adjust to their new family dynamic.
Fertility and Surrogacy Leave: We provide 5 days of leave to support employees in attending important appointments related to fertility or surrogacy.
Keeping in Touch Days: We stay in regular contact with our employees during their parental leave to keep them informed of company news and events and make sure they feel connected to our community.
Parental Leave Toolkit: We provide our employees with a comprehensive guide to parental leave, which includes relevant government guidelines and information on how to plan for and navigate the return-to-work process.
Read the full article here:
How a Small Business Like Haylo Embraced Paid Parental Leave
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